Privacy Policy

Last updated: July 19, 2026

KELYX LLC ("we", "our", "us") operates the online store at kelyx.store. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase on our website.

1. Information We Collect

Information you provide:

Contact details: name, email, phone number, shipping and billing address
Payment information (processed securely by Stripe — we never store card details)
Account information: username, password, preferences
Communications with our support team

Automatically collected:

Device information: IP address, browser, operating system
Usage data: pages visited, time on site, referring URLs
Cookies and similar tracking technologies

2. How We Use Your Information

Provide the Services: Process orders, ship products, respond to inquiries, and manage your account.
Marketing: Send promotional emails, offers, and updates (only with your consent — you can unsubscribe anytime).
Security & Fraud Prevention: Detect and prevent fraudulent activity and secure our platform.
Legal Compliance: Comply with applicable laws and respond to legal requests.

3. How We Share Your Information

We do not sell your personal information. We share it only with:

Shopify — our e-commerce platform provider
Payment processors (Stripe, PayPal) — to process transactions
Shipping carriers — to deliver your order
Email service providers — to send transactional and marketing emails
Analytics providers (Google Analytics, Meta) — to understand website usage
Legal authorities — when required by law

4. Cookies

We use cookies to keep you signed in, remember your cart, personalize your experience, and measure marketing effectiveness. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Your Rights (GDPR / CCPA)

You have the right to:

Access the data we hold about you
Correct inaccurate information
Delete your account and data ("right to be forgotten")
Opt out of marketing emails at any time
Data portability — request a copy in a standard format

To exercise any of these rights, email privacy@kelyx.store.

6. Data Retention

We retain your data for as long as your account is active, as required by law (typically 7 years for tax purposes), or until you request deletion.

7. Data Security

256-bit SSL encryption
PCI-DSS compliant payment processing via Stripe
Regular security audits

However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

KELYX is not intended for anyone under 16. We do not knowingly collect information from children.

9. International Transfers

Your data may be transferred internationally. If we transfer your data out of the EEA or UK, we rely on Standard Contractual Clauses or equivalent safeguards.